SERVICE / SUPPORT

 

Ultra® II SD™ Card
Question
Why does my Ultra II SD card not work in my Kodak 6490?
The Card is not functioning properly. Why Not?
This card doesn't work in my digital device? Why Not?
My SD card worked for a short period of time in my Tungsten T3 and now it gives me an error. Why?
My Panasonic SV-AV100 Model SV-AV100-S or SV-AV100-K, purchased in Japan/NTSC, does not work with any of my Non-Panasonic SD (Secure Digital) cards, why?
My Panasonic SV-AV100 Model SV-AV100PP-S, purchased in the US or Canada/NTSC, does not work with any of my Non-Panasonic SD (Secure Digital) cards, why?
My Panasonic SV-AV100 Model SV-AV100EG-S, SV-AV100B-S or SV-AV100EN-S, purchased in Europe/PAL, does not work with any of my Non-Panasonic SD (Secure Digital) cards, why?
I am getting an error when removing my card or my pictures are being corrupted when I remove the card on Win ME or W2K
Card won't read in camera or in a reader on a PC or is showing the wrong capacity.
What can causes corruption and how do I recover my data?
I placed pictures back on my card and I can not see them in the camera.
I have been on hold for a few minutes, I cannot get through to your support, what do I do.
I see a STEK manufacturer¿s rebate offer for a product in a smaller capacity. If I purchase the same product, but in a different capacity, do I get the rebate?(Example, 128 MB Compact Flash card is on rebate, but you purchase a 512 MB Compact Flash card)?
Which STEK products have rebates, or which resellers have rebates available?
I see a rebate offered at one reseller, but I purchased my STEK product at another reseller. Do I still qualify for a rebate?
I got a postcard/letter indicating my rebate was rejected. What do I do?
I am getting errors installing RescuePRO, what do I do?
How long does it take to get my rebate?
I want to start the numbering of my pictures again or the numbering is incorrect
I mailed in my rebate and I have not received it yet