| This error can occur on the palmOne™
Zire™ 72 handheld after setting up a
Bluetooth® HotSync®
connection. When you configure the Bluetooth
application on the handheld for
synchronization (or when you set up a
Bluetooth connection in the Connections
preference screen), the HotSync button in
the Writing Area may try to launch a
Bluetooth connection, regardless of the
connection selected in the HotSync
application on your handheld. The HotSync
icon in the Writing Area will always try to
connect using whatever method was last used.
When you set up Bluetooth HotSync, it used
Bluetooth, and now tapping the icon in the
Writing Area will result in a Bluetooth
connection.
The issue arises if you launch the
HotSync application on your handheld, and
select the "Cradle/Cable" option from the
pulldown menu, and then tap on the HotSync
icon in the Writing Area. Your handheld will
still try to perform a Bluetooth HotSync
operation, because that was the method last
used. You will see an error message, and
won't be able to synchronize.
Unable to initiate HotSync operation
because the port is in use by another
application.
Why does this happen?
Because your handheld was set up for
Bluetooth, tapping the HotSync icon in the
Writing Area should launch a Bluetooth
HotSync. But if you select a different
method in the HotSync application, your
handheld will try to connect using that
method as well. The HotSync application is
unsure which method to use, and you will see
the error message.
What should I do?
If you see this error, here's how to correct
the issue:
- Launch the HotSync application on
your handheld.
- In the pulldown menu at the center
of the screen, choose the connection
method by which you wish to synchronize.
- Then, instead of tapping the HotSync
icon in the Writing Area, tap the large
onscreen HotSync icon in the middle of
the HotSync application screen.
- Do this every time you wish to
synchronize using Cable/Cradle.
- Whenever you want to synchronize
using Bluetooth, exit the HotSync
application and tap the HotSync icon in
the Writing Area.
- This will allow you to keep multiple
connection methods for synchronization,
and the flexibility of alternating
between them.
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