SERVICE / SUPPORT

Service / Support

ASQ
 
 

■ Service

Each center subscribes to the same core values of continually updating the knowledge and expertise of the team members so as to keep our customers aware of future opportunities and challenges , They all continually analyze, evaluate and refine our processes to establish new "best practices.

Reseller Connection 

   

Our Goal is cultivating creativity among our team of experts, manufacturers and alliance partners to develop new ideas that will advance technology use and de livery.

Our Customer Care Centers of Excellence support our sales representatives with in-depth knowledge and expertise in the warranty and service programs that ensure protection of your valuable technology investments. Our customer care experts are well versed in all of the programs offered by our many manufacturers, so they can identify the best program for your specific business situation.


The Sunrise IT customer care team is available to assist you with your order or to help you find answers to questions about our products.

■ Ask Sunrise IT A Question - ASQ

Submit a question, receive e-mail reply within 12 hours.
At Sunrise IT Corp, everything we do revolves around you, our customer. From hardware configuration to post sales technical support and repairs, we are here to make your day a little bit easier.
Email for customer care support team at sales@sunrisegroup.com.tw and we will respond your request within 12 hours

■ Reseller Connection

After Sunrise IT processes your application, your account information, sales team's names and numbers , and an expanded list of our service offerings will be sent to you via e-mail.

When you become a Sunrise IT reseller, you have access to Sunrise IT’'s innovative leasing programs, business-building IT training, and scores of business development programs. Sunrise IT also offers volume discounts as well as special pricing. You can submit your e-mail address to our promotion newsletter at http://www.sunrisegroup.com.tw

Sunrise IT's sales team are available to assist you

from 8 a.m. to 5 p.m. EST at +886-2-2708-8888, option 280.

We look forward to doing business together.

 Reseller Application
*Please download the document if you will fax to us.